Hi Guys,
I am setting up my SCOM 2012 environment (moving from SCOM 2007 SP1 with fully working QMX and Netcool Connector)
So I have got the latest QMX BF and Netcool Extension, set it all up (64bit) and all the SCOM connectivity tests work fine.
I have configured everything the same for the Netcool Probe and everything seems to be fine.
However, every time the connector tries to collect an alert and forward it nothing gets sent.
The log shows errors, which I will include below, but it seems that it cannot look up the MIBs to me and is sending a default Minor alert from the standard Microsoft MIB
QMX log shows this, I have highlighted in Red the problem bit as far as I can see it.
>>>>>
22/05/2013 09:36:55:NetCoolConnector:WARNING: SCAN FOR ALERTS CREATED/UPDATED AT OR AFTER Tue May 21 23:20:29 UTC+0100 2013
22/05/2013 09:36:55:NetCoolConnector:
22/05/2013 09:36:55:NetCoolConnector:File MOM\CommonRoutinesConnector.js function GetNewAlertsFromMOM_ManagedCode(), informational: GetNewAlerts for SendSCOMAlertsToNetCool(73ed8efa-eaff-46c8-9e3a-0f31279974a8) succeeded.
22/05/2013 09:37:55:NetCoolConnector:File MOM\CommonRoutinesConnector.js function GetNewAlertsFromMOM_ManagedCode(), informational: GetNewAlerts for SendSCOMAlertsToNetCool(73ed8efa-eaff-46c8-9e3a-0f31279974a8) succeeded.
22/05/2013 09:37:55:NetCoolConnector:ProcessUpdatedAlertsReceivedFromMOM NOW ...
22/05/2013 09:37:55:NetCoolConnector:OBTAINED 1 UPDATED alerts from SCOM, checking to see if it/they should be forwarded
22/05/2013 09:37:55:NetCoolConnector:CONNECTOR FORWARDING <UPDATED> ALERT(l_strDescription) TO RECEIVER: BACKUP failed to complete the command BACKUP DATABASE OperationsManagerDW. Check the backup application log for detailed messages.
22/05/2013 09:37:55:NetCoolConnector:!!! UPDT: %comspec% /c THROWSNMPtrap -v 1 -c public ncpp-wb-p1 .1.3.6.1.4.1.17611 127.0.0.1 6 1 0 .1.3.6.1.4.1.17611.1.47.1.1 s "EventCollection" .1.3.6.1.4.1.17611.1.47.1.2 s "73ed8efa-eaff-46c8-9e3a-0f31279974a8" .1.3.6.1.4.1.17611.1.47.1.3 s "Pending" .1.3.6.1.4.1.17611.1.47.1.5 s "" .1.3.6.1.4.1.17611.1.47.1.6 s "" .1.3.6.1.4.1.17611.1.47.1.7 s "" .1.3.6.1.4.1.17611.1.47.1.8 s "" .1.3.6.1.4.1.17611.1.47.1.9 s "" .1.3.6.1.4.1.17611.1.47.1.10 s "" .1.3.6.1.4.1.17611.1.47.1.11 s "" .1.3.6.1.4.1.17611.1.47.1.12 s "CONNECTOR DEBUG TRACE POINT 3" .1.3.6.1.4.1.17611.1.47.1.13 s "ProcessedAsNewAlertAlready" .1.3.6.1.4.1.17611.1.47.1.14 s "Wed May 22 09:36:55 UTC+0100 2013" .1.3.6.1.4.1.17611.1.47.1.15 s "BACKUP failed to complete the command BACKUP DATABASE OperationsManagerDW. Check the backup application log for detailed messages." .1.3.6.1.4.1.17611.1.47.1.16 s "72da6636-70d4-4f1f-b549-abdbf4049298" .1.3.6.1.4.1.17611.1.47.1.17 s "False" .1.3.6.1.4.1.17611.1.47.1.18 s "22/05/2013 09:36:56" .1.3.6.1.4.1.17611.1.47.1.19 s "SYSTEMS\SRV-OMDAS" .1.3.6.1.4.1.17611.1.47.1.20 s "22/05/2013 09:36:56" .1.3.6.1.4.1.17611.1.47.1.21 s "" .1.3.6.1.4.1.17611.1.47.1.22 s "b68da2e3-ed66-e335-ac1b-606e7489476d" .1.3.6.1.4.1.17611.1.47.1.23 s "scom2012-mgmt" .1.3.6.1.4.1.17611.1.47.1.24 s "b87e82bc-1a85-4de3-330a-13133cf5f9c3" .1.3.6.1.4.1.17611.1.47.1.25 s "Warning" .1.3.6.1.4.1.17611.1.47.1.26 s "67ce2d1e-b44f-59db-61e0-5fa44c2cd14c" .1.3.6.1.4.1.17611.1.47.1.27 s "False" .1.3.6.1.4.1.17611.1.47.1.28 s "INST02" .1.3.6.1.4.1.17611.1.47.1.29 s "KN1-SQL-P6V02.systems.private" .1.3.6.1.4.1.17611.1.47.1.30 s "9598845b-f951-7b6f-9ea0-b7aa2663f4ed" .1.3.6.1.4.1.17611.1.47.1.31 s "Database Backup Failed To Complete" .1.3.6.1.4.1.17611.1.47.1.32 s "" .1.3.6.1.4.1.17611.1.47.1.33 s "Normal" .1.3.6.1.4.1.17611.1.47.1.34 s "9598845b-f951-7b6f-9ea0-b7aa2663f4ed" .1.3.6.1.4.1.17611.1.47.1.35 s "0" .1.3.6.1.4.1.17611.1.47.1.36 s "" .1.3.6.1.4.1.17611.1.47.1.37 s "Error" .1.3.6.1.4.1.17611.1.47.1.38 s "" .1.3.6.1.4.1.17611.1.47.1.39 s "21/05/2013 22:06:31" .1.3.6.1.4.1.17611.1.47.1.40 s "21/05/2013 22:06:31" .1.3.6.1.4.1.17611.1.47.1.41 s "21/05/2013 22:06:31" .1.3.6.1.4.1.17611.1.47.1.42 s "" .1.3.6.1.4.1.17611.1.47.1.43 s "INSERT" .1.3.6.1.4.1.17611.1.47.1.44 s " " .1.3.6.1.4.1.17611.1.47.1.45 s " " .1.3.6.1.4.1.17611.1.47.1.46 s " " .1.3.6.1.4.1.17611.1.47.1.47 s " " .1.3.6.1.4.1.17611.1.47.1.48 s "21/05/2013 22:20:29"
22/05/2013 09:37:55:NetCoolConnector:File MOM\CommonRoutinesConnector.js function UpdateAlertIntoMOM_ManagedCode(), UpdateAlerts for SendSCOMAlertsToNetCool (73ed8efa-eaff-46c8-9e3a-0f31279974a8) failed, error: [A]System.Collections.Generic.List`1[Microsoft.EnterpriseManagement.Monitoring.MonitoringAlertUpdateStatusIndigo] cannot be cast to [B]System.Collections.Generic.List`1[Microsoft.EnterpriseManagement.Monitoring.MonitoringAlertUpdateStatusIndigo]. Type A originates from 'mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' in the context 'LoadNeither' at location 'C:\Windows\assembly\GAC_64\mscorlib\2.0.0.0__b77a5c561934e089\mscorlib.dll'. Type B originates from 'mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' in the context 'LoadNeither' at location 'C:\Windows\assembly\GAC_64\mscorlib\2.0.0.0__b77a5c561934e089\mscorlib.dll'.
22/05/2013 09:37:55:NetCoolConnector:File MOM\CommonRoutinesConnector.js function UpdateAlertIntoMOM_ManagedCode(), UpdateAlerts for SendSCOMAlertsToNetCool (73ed8efa-eaff-46c8-9e3a-0f31279974a8) failed, error: [A]System.Collections.Generic.List`1[Microsoft.EnterpriseManagement.Monitoring.MonitoringAlertUpdateStatusIndigo] cannot be cast to [B]System.Collections.Generic.List`1[Microsoft.EnterpriseManagement.Monitoring.MonitoringAlertUpdateStatusIndigo]. Type A originates from 'mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' in the context 'LoadNeither' at location 'C:\Windows\assembly\GAC_64\mscorlib\2.0.0.0__b77a5c561934e089\mscorlib.dll'. Type B originates from 'mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' in the context 'LoadNeither' at location 'C:\Windows\assembly\GAC_64\mscorlib\2.0.0.0__b77a5c561934e089\mscorlib.dll'.
22/05/2013 09:37:55:NetCoolConnector:Diagnostics: g_numUPDATEDAlertsObtained = 6
22/05/2013 09:37:55:NetCoolConnector:UPDATED l_objDOM nulled out/released
22/05/2013 09:37:55:NetCoolConnector:ProcessNewAlertsReceivedFromMOM NOW ...
22/05/2013 09:37:55:NetCoolConnector:NEW l_objDOM nulled out/released
22/05/2013 09:37:55:NetCoolConnector:File MOM\CommonRoutinesConnector.js function SetBookmarkForConnectorThatSendsAlertsFromMOM_ManagedCode(), informational: SetBookMark forconnector SendSCOMAlertsToNetCool(73ed8efa-eaff-46c8-9e3a-0f31279974a8) for time 2013-05-22T00:20:31+06:00 succeeded.
22/05/2013 09:37:55:NetCoolConnector:
22/05/2013 09:37:55:NetCoolConnector:WARNING: SCAN FOR ALERTS CREATED/UPDATED AT OR AFTER Wed May 22 00:20:31 UTC+0100 2013
22/05/2013 09:37:55:NetCoolConnector:
22/05/2013 09:37:55:NetCoolConnector:File MOM\CommonRoutinesConnector.js function GetNewAlertsFromMOM_ManagedCode(), informational: GetNewAlerts for SendSCOMAlertsToNetCool(73ed8efa-eaff-46c8-9e3a-0f31279974a8) succeeded.
22/05/2013 09:38:55:NetCoolConnector:File MOM\CommonRoutinesConnector.js function GetNewAlertsFromMOM_ManagedCode(), informational: GetNewAlerts for SendSCOMAlertsToNetCool(73ed8efa-eaff-46c8-9e3a-0f31279974a8) succeeded.
22/05/2013 09:38:55:NetCoolConnector:ProcessUpdatedAlertsReceivedFromMOM NOW ...
22/05/2013 09:38:55:NetCoolConnector:OBTAINED 1 UPDATED alerts from SCOM, checking to see if it/they should be forwarded
22/05/2013 09:38:55:NetCoolConnector:CONNECTOR FORWARDING <UPDATED> ALERT(l_strDescription) TO RECEIVER: BACKUP failed to complete the command BACKUP DATABASE OperationsManagerDW. Check the backup application log for detailed messages.
22/05/2013 09:38:55:NetCoolConnector:!!! UPDT: %comspec% /c THROWSNMPtrap -v 1 -c public ncpp-wb-p1 .1.3.6.1.4.1.17611 127.0.0.1 6 1 0 .1.3.6.1.4.1.17611.1.47.1.1 s "EventCollection" .1.3.6.1.4.1.17611.1.47.1.2 s "73ed8efa-eaff-46c8-9e3a-0f31279974a8" .1.3.6.1.4.1.17611.1.47.1.3 s "Pending" .1.3.6.1.4.1.17611.1.47.1.5 s "" .1.3.6.1.4.1.17611.1.47.1.6 s "" .1.3.6.1.4.1.17611.1.47.1.7 s "" .1.3.6.1.4.1.17611.1.47.1.8 s "" .1.3.6.1.4.1.17611.1.47.1.9 s "" .1.3.6.1.4.1.17611.1.47.1.10 s "" .1.3.6.1.4.1.17611.1.47.1.11 s "" .1.3.6.1.4.1.17611.1.47.1.12 s "CONNECTOR DEBUG TRACE POINT 3" .1.3.6.1.4.1.17611.1.47.1.13 s "ProcessedAsNewAlertAlready" .1.3.6.1.4.1.17611.1.47.1.14 s "Wed May 22 09:37:55 UTC+0100 2013" .1.3.6.1.4.1.17611.1.47.1.15 s "BACKUP failed to complete the command BACKUP DATABASE OperationsManagerDW. Check the backup application log for detailed messages." .1.3.6.1.4.1.17611.1.47.1.16 s "72da6636-70d4-4f1f-b549-abdbf4049298" .1.3.6.1.4.1.17611.1.47.1.17 s "False" .1.3.6.1.4.1.17611.1.47.1.18 s "22/05/2013 09:37:56" .1.3.6.1.4.1.17611.1.47.1.19 s "SYSTEMS\SRV-OMDAS" .1.3.6.1.4.1.17611.1.47.1.20 s "22/05/2013 09:37:56" .1.3.6.1.4.1.17611.1.47.1.21 s "" .1.3.6.1.4.1.17611.1.47.1.22 s "b68da2e3-ed66-e335-ac1b-606e7489476d" .1.3.6.1.4.1.17611.1.47.1.23 s "scom2012-mgmt" .1.3.6.1.4.1.17611.1.47.1.24 s "b87e82bc-1a85-4de3-330a-13133cf5f9c3" .1.3.6.1.4.1.17611.1.47.1.25 s "Warning" .1.3.6.1.4.1.17611.1.47.1.26 s "67ce2d1e-b44f-59db-61e0-5fa44c2cd14c" .1.3.6.1.4.1.17611.1.47.1.27 s "False" .1.3.6.1.4.1.17611.1.47.1.28 s "INST02" .1.3.6.1.4.1.17611.1.47.1.29 s "KN1-SQL-P6V02.systems.private" .1.3.6.1.4.1.17611.1.47.1.30 s "9598845b-f951-7b6f-9ea0-b7aa2663f4ed" .1.3.6.1.4.1.17611.1.47.1.31 s "Database Backup Failed To Complete" .1.3.6.1.4.1.17611.1.47.1.32 s "" .1.3.6.1.4.1.17611.1.47.1.33 s "Normal" .1.3.6.1.4.1.17611.1.47.1.34 s "9598845b-f951-7b6f-9ea0-b7aa2663f4ed" .1.3.6.1.4.1.17611.1.47.1.35 s "0" .1.3.6.1.4.1.17611.1.47.1.36 s "" .1.3.6.1.4.1.17611.1.47.1.37 s "Error" .1.3.6.1.4.1.17611.1.47.1.38 s "" .1.3.6.1.4.1.17611.1.47.1.39 s "21/05/2013 22:06:31" .1.3.6.1.4.1.17611.1.47.1.40 s "21/05/2013 22:06:31" .1.3.6.1.4.1.17611.1.47.1.41 s "21/05/2013 22:06:31" .1.3.6.1.4.1.17611.1.47.1.42 s "" .1.3.6.1.4.1.17611.1.47.1.43 s "INSERT" .1.3.6.1.4.1.17611.1.47.1.44 s " " .1.3.6.1.4.1.17611.1.47.1.45 s " " .1.3.6.1.4.1.17611.1.47.1.46 s " " .1.3.6.1.4.1.17611.1.47.1.47 s " " .1.3.6.1.4.1.17611.1.47.1.48 s "21/05/2013 23:20:31"
22/05/2013 09:38:56:NetCoolConnector:File MOM\CommonRoutinesConnector.js function UpdateAlertIntoMOM_ManagedCode(), UpdateAlerts for SendSCOMAlertsToNetCool (73ed8efa-eaff-46c8-9e3a-0f31279974a8) failed, error: [A]System.Collections.Generic.List`1[Microsoft.EnterpriseManagement.Monitoring.MonitoringAlertUpdateStatusIndigo] cannot be cast to [B]System.Collections.Generic.List`1[Microsoft.EnterpriseManagement.Monitoring.MonitoringAlertUpdateStatusIndigo]. Type A originates from 'mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' in the context 'LoadNeither' at location 'C:\Windows\assembly\GAC_64\mscorlib\2.0.0.0__b77a5c561934e089\mscorlib.dll'. Type B originates from 'mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' in the context 'LoadNeither' at location 'C:\Windows\assembly\GAC_64\mscorlib\2.0.0.0__b77a5c561934e089\mscorlib.dll'.
22/05/2013 09:38:56:NetCoolConnector:File MOM\CommonRoutinesConnector.js function UpdateAlertIntoMOM_ManagedCode(), UpdateAlerts for SendSCOMAlertsToNetCool (73ed8efa-eaff-46c8-9e3a-0f31279974a8) failed, error: [A]System.Collections.Generic.List`1[Microsoft.EnterpriseManagement.Monitoring.MonitoringAlertUpdateStatusIndigo] cannot be cast to [B]System.Collections.Generic.List`1[Microsoft.EnterpriseManagement.Monitoring.MonitoringAlertUpdateStatusIndigo]. Type A originates from 'mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' in the context 'LoadNeither' at location 'C:\Windows\assembly\GAC_64\mscorlib\2.0.0.0__b77a5c561934e089\mscorlib.dll'. Type B originates from 'mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' in the context 'LoadNeither' at location 'C:\Windows\assembly\GAC_64\mscorlib\2.0.0.0__b77a5c561934e089\mscorlib.dll'.
22/05/2013 09:38:56:NetCoolConnector:Diagnostics: g_numUPDATEDAlertsObtained = 7
22/05/2013 09:38:56:NetCoolConnector:UPDATED l_objDOM nulled out/released
22/05/2013 09:38:56:NetCoolConnector:ProcessNewAlertsReceivedFromMOM NOW ...
22/05/2013 09:38:56:NetCoolConnector:NEW l_objDOM nulled out/released
22/05/2013 09:38:56:NetCoolConnector:File MOM\CommonRoutinesConnector.js function SetBookmarkForConnectorThatSendsAlertsFromMOM_ManagedCode(), informational: SetBookMark forconnector SendSCOMAlertsToNetCool(73ed8efa-eaff-46c8-9e3a-0f31279974a8) for time 2013-05-22T23:05:37+06:00 succeeded.
22/05/2013 09:38:56:NetCoolConnector:
>>>>
So is there something I have missed in the setup? I have gone through both config docs I can find, to be fair they are not the best as they still show old pics for the old Baseframework etc
Help?
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